Privacy policy
NYSARA HAIR – PRIVACY POLICY
Last updated: January 2026
1. OVERVIEW
This Privacy Policy describes how Nysara Hair (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from nysarahair.com (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this policy.
We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.
2. INFORMATION WE COLLECT
We collect personal information that you provide directly to us and data collected automatically through your interaction with our Site.
A. Information You Provide
When you visit our Site, create an account, place an order, or subscribe to our marketing, we may collect:
* Name, billing and shipping address
* Email address and phone number
* Payment information (processed securely via Shopify Payments or third-party gateways - we do not store full credit card numbers)
* Order history and preferences
* Messages, reviews, or feedback you send us
B. Automatically Collected Information
When you browse our Site, we automatically collect certain information such as:
* Your IP address
* Browser type and version
* Device information
* Referring website or search terms
* Pages viewed and time spent on our Site
We use cookies, pixels, and similar technologies to enhance your experience, analyze site traffic, and deliver targeted advertising.
3. HOW WE USE YOUR INFORMATION
We use your personal information to:
* Process and fulfill orders, including shipping and payments
* Communicate with you about your orders or inquiries
* Send promotional messages, offers, and product updates (if you opt in)
* Improve our products, website, and services
* Prevent fraud, protect security, and comply with legal requirements
4. MARKETING & COMMUNICATIONS
Email Marketing
If you opt in, we may send you marketing emails about product launches, special offers, or updates.
You can unsubscribe at any time by clicking “Unsubscribe” in our emails.
SMS/Text Messaging
If you opt in to receive text messages, you consent to receive recurring automated marketing and informational messages.
Message frequency varies. Message and data rates may apply.
You can reply STOP to unsubscribe or HELP for assistance.
Advertising
We may use advertising tools like Shopify Audiences, Facebook Ads, and Google Ads to display relevant ads.
These tools may use cookies or tracking pixels to measure ad performance and personalize your experience.
5. COOKIES & TRACKING TECHNOLOGIES
Cookies are small data files stored on your device that help our Site function properly.
We use them to:
* Keep your shopping cart active
* Save your preferences
* Measure traffic and user behavior
* Deliver personalized content and ads
You can manage or disable cookies in your browser settings. However, some parts of the Site may not function properly if cookies are disabled.
6. SHARING YOUR INFORMATION
We only share your information with trusted third parties necessary to operate our business, including:
* Shopify, our e-commerce platform
* Payment processors (Shopify Payments, PayPal, etc.)
* Shipping providers for order fulfillment
* Marketing and analytics services (e.g., Klaviyo, Google Analytics, Meta Ads)
These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect it.
We may also share information if required by law, to comply with legal obligations, or to protect our rights and property.
7. DATA STORAGE & SECURITY
Your information is stored through Shopify’s data storage and databases, protected by secure servers behind firewalls.
Payment information is encrypted and processed through PCI-DSS–compliant gateways.
While no online system is 100% secure, we implement industry-standard safeguards to protect your data from unauthorized access, alteration, or disclosure.
We use SSL encryption, secure hosting, and Shopify’s certified PCI-compliant checkout to protect your data.
While we take all reasonable precautions, no online transmission is 100% secure — please shop online responsibly.
8. INTERNATIONAL DATA TRANSFERS
If you are accessing this Site from outside Canada, please note that your information may be transferred to and processed in other countries where our servers or service providers are located.
We ensure that such transfers comply with applicable data protection laws.
9. YOUR RIGHTS
Depending on your location, you have the right to:
* Access or request a copy of the personal data we hold about you
* Correct, update, or delete your information
* Withdraw consent for marketing at any time
* Object to or restrict certain data processing activities
To exercise any of these rights, contact us at 📧 hello@nysarahair.com
We may need to verify your identity before processing your request.
10. DATA RETENTION
We retain your personal information only as long as necessary to provide our services and comply with legal or tax obligations.
When no longer needed, your information is securely deleted or anonymized.
11. THIRD-PARTY LINKS
Our Site may include links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies before providing personal data.
12. CHILDREN’S PRIVACY
Our Site and services are not directed toward individuals under the age of 16.
We do not knowingly collect personal information from minors.
If we learn that we have inadvertently collected data from a child, we will delete it promptly.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
The updated version will always be posted on this page with a revised “Last Updated” date.
Your continued use of our Site after such changes means you accept the updated policy.
14. CONTACT US
If you have questions, requests, or concerns about this Privacy Policy, you can reach us at:
info@nysarahair.com